This policy applies to the Execution Force mobile application and related services.
01About this policy
Execution Force Private Limited (“Company”, “we”, “us” or “our”) operates the Execution Force mobile application.
Execution Force supports marketing activities, advertising installations and driver referrals. The Company pays eligible drivers for qualifying installations and referrals.
This Privacy Policy explains what personal information we collect, why we use it, when we share it, how we retain it and how you can contact us about your information.
This policy applies to personal information processed through the Execution Force app and related support, verification and payment activities. It also covers information about referred drivers submitted through the service.
02Information we collect
The information collected depends on your role, the features you use and the activities recorded in the app.
A. Identity and contact information
We collect names and mobile numbers to identify users, maintain account records, communicate about activities and provide support.
B. Account and authentication information
Users can access the app using a mobile number and an OTP or a password provided by the Company.
We process the authentication information necessary to verify access and associate activity with the correct account.
You should not share your password or OTP with another person. We do not require you to send your password or OTP by email when requesting support or account deletion.
C. Location information
We collect location information associated with marketing and installation activities. This information helps us understand where an activity takes place and supports verification of location-dependent tasks.
Where device permission is required, location access is subject to the permissions granted through your device.
D. Payment information
We collect bank account or UPI details necessary to process payments to eligible drivers.
We also maintain relevant payment records, such as the payment amount, payment date, payment status and the installation or referral associated with the payment.
E. Referral information
When a driver is referred through Execution Force, we collect the information submitted about that driver, including their name and mobile number.
We may associate the referral with the person who submitted it and maintain records needed to verify the referral and any related payment eligibility.
F. Marketing and installation records
We maintain information submitted or generated in connection with marketing activities, advertising installations and referrals. This may include activity dates, verification status and links between an activity, the relevant driver and a payment.
G. Support communications
If you contact us, we process the information you provide in your message and any relevant account or activity details needed to investigate and respond.
Aadhaar and PAN
We do not currently collect Aadhaar or PAN details through the Execution Force app.
03Where information comes from
We receive personal information from:
- Users who provide information through the app or support channels.
- People who submit driver referrals.
- Authorized Company personnel who record or verify relevant activities.
- Payment service providers that communicate payment results or transaction information.
If you submit someone else’s personal information, you must have their permission to share it with the Company for the relevant purpose. Submit only information necessary for the referral or activity.
04How we use personal information
We use personal information for the following purposes:
Account access and administration
To identify users, authenticate login attempts, manage account access and associate records with the correct person.
Marketing and installation management
To organize, record and verify marketing activities and advertising installations, including relevant location and activity information.
Referral management
To receive referrals, contact referred drivers where appropriate, verify referral details and track the outcome of a referral.
Driver payments
To assess eligibility under the applicable installation or referral arrangements, calculate amounts, process payments and reconcile payment records.
Providing payment details does not by itself establish entitlement to a payment. Payment eligibility depends on the applicable activity requirements and verification.
Support and service communications
To answer questions, resolve account or payment issues and communicate about installations, referrals and other service-related matters.
Security and misuse prevention
To investigate suspected unauthorized access, duplicate or inaccurate submissions, fraudulent payment claims and other misuse of the service.
Recordkeeping and compliance
To maintain necessary business records, respond to valid legal requests, resolve disputes and meet applicable obligations.
05Location permissions and your choices
Location information is used in connection with location-related marketing and installation activities.
You can review or change the app’s location permissions through your device settings. If you deny or withdraw permission, features that require location information may be unavailable or may not function as intended.
Changing a device permission controls future access through that permission. It does not automatically delete information already submitted or retained in our records. You can contact us to request deletion as described in this policy.
Where separate disclosure, consent or permission is required for a particular use of location information, this policy does not replace that requirement.
06How we share information
We share personal information where necessary for the purposes described in this policy.
Authorized Company personnel
Personnel responsible for account administration, marketing operations, installation verification, referral management, payments or support may access information relevant to their responsibilities.
Service providers
Information may be shared with service providers that support app operation, authentication, technical services, communications or payment processing.
The information shared should be relevant to the service being provided. Payment providers may also process information under their own privacy policies and applicable obligations.
Legal and regulatory disclosures
We may disclose information where required by applicable law, a valid legal process or a lawful request from a competent authority.
Protection and dispute resolution
We may disclose relevant information where necessary to investigate fraud or misuse, resolve disputes or protect the rights, property or safety of users, the Company or others.
07Information security
We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, loss, misuse or disclosure.
Security also depends on how accounts and devices are used. Please:
- Keep your login credentials confidential.
- Avoid giving another person access to your account.
- Provide accurate payment details.
- Contact us promptly if you suspect unauthorized access or incorrect activity.
No method of electronic transmission or storage can guarantee absolute security.
08How long we retain information
We retain personal information for as long as necessary for the purposes for which it was collected.
The appropriate retention period depends on the type of record, whether your account remains active, the status of an installation or referral, payment reconciliation needs, unresolved disputes and applicable legal requirements.
Examples include:
Record type
Purpose of retention
Account and contact information
Maintaining account access and providing support
Installation and referral records
Verifying activities, resolving questions and assessing payment eligibility
Payment and transaction records
Accounting, reconciliation, dispute resolution and applicable recordkeeping requirements
Support communications
Handling requests and maintaining relevant resolution records
Records relevant to suspected misuse
Investigating and preventing fraud or unauthorized activity
Account deletion may not require immediate deletion of every record. Certain information may need to be retained for legal, accounting, payment reconciliation, dispute resolution or fraud-prevention purposes.
Any retained information remains subject to this policy and should be kept only for as long as necessary for the applicable purpose.
09Account and personal data deletion
You may request deletion of your Execution Force account and associated personal information by emailing:
support@tatd.in
Suggested subject: Execution Force — Account Deletion Request
Include:
- Your registered mobile number.
- Your name.
- A clear statement that you want your account and associated personal data deleted.
Do not include your password or OTP.
Verification
We may request information reasonably necessary to verify that you are the account holder. This helps prevent another person from deleting your account without authorization.
What happens after verification
We will process the request to delete your account and associated personal data, subject to any necessary retention exceptions described in this policy.
Deleting an account ends access to that account. Temporary suspension, disabling or freezing of an account is not the same as deletion.
Where service providers process relevant information on our behalf, we will address deletion with them as applicable.
Information that may be retained
Some transaction, installation, referral, dispute or security records may need to be retained for the purposes explained in Section 8. We will inform you of applicable retention exceptions when responding to your request.
Confirmation and timing
We will communicate the status of your request, any verification needed and the expected processing timeframe. We will inform you when the request has been completed.
You can submit a deletion request by email even if you have uninstalled the app or cannot log in. Uninstalling the app does not automatically delete your account or personal data.
10Access, corrections and privacy requests
You can contact us to:
- Ask questions about how your personal information is handled.
- Request correction of inaccurate account or payment details.
- Request access to information associated with your account, where applicable.
- Request account or personal data deletion.
- Raise a privacy concern or complaint.
We may verify your identity before responding to requests involving personal information.
If your request concerns another person’s information, we may need evidence of your authority to act on their behalf.
11Information about referred drivers
A referred driver may contact us at support@tatd.in to ask about personal information submitted about them, request correction or request deletion, subject to applicable retention requirements.
Please provide the mobile number associated with the referral and enough information for us to locate the relevant record. Do not send passwords, OTPs or unnecessary identity documents.
12Third-party services
Where the app directs you to a third-party service or a payment provider processes information independently, that provider’s privacy policy may also apply.
This policy explains the Company’s handling of information. It does not replace the privacy policies of independently operated services.
13Changes to this policy
We may update this policy to reflect changes to the app, operational practices or applicable requirements.
The revised policy will be published on this page. Where a change requires additional notice, permission or consent, we will provide it as appropriate.
14Contact and privacy concerns
For support, privacy questions, corrections, account deletion or concerns about personal information, contact:
Execution Force Private Limited
Application: Execution Force
Email: support@tatd.in
Please identify the app as Execution Force and include your registered mobile number where necessary to locate your account.